FAQ

Physiotherapy is a scientific profession concerned with the treatment of the musculoskeletal and movement systems of the body. Physiotherapists are University qualified and must be registered with the Australian Health Practitioner Regulation Agency (AHPRA). They are highly skilled and trained in the musculoskeletal and neurological systems. They employ unique hands-on techniques in association with proven modalities and individualised exercise programs to assist patients recover from muscle and joint problems.

All physiotherapists registered to practise in Australia are qualified to provide safe, effective health care. Physiotherapists who are members of the Australian Physiotherapy Association make an extra commitment to quality health care.

APA physiotherapists are required to undertake continuing professional development programs to keep themselves up to date and to abide by a Code of Conduct which sets out expected standards of professional conduct.

In Australia, Physiotherapists are primary care clinicians qualified and skilled in the management of muscle and joint problems. You do not need a referral to see a Physiotherapist. However, your Physiotherapist will normally ask about who your Doctor is so that your Doctor can be informed about your condition and progress.

Yes. Bring your private health fund card with you to your appointment and we can process your claim on the spot with HICAPS.

This varies significantly between funds and depends on your level of cover. If you wish to know the exact amount of rebate please contact your fund directly.

A limited number of health funds have preferred provider programs. Don’t be fooled. “Preferred” means practitioner’s agree to a reduced fee. Typically practitioners attracted to these programs attempt to see patients more often and for reduced treatment times to help offset the reduced fee. It is a false economy as the total cost of treatment is often more (notwithstanding your time investment). You still receive a rebate from your health fund when you attend Brisbane City Physiotherapy and we pride ourselves on providing the best quality treatment.

We are located in the business region of the CBD at level 10, 82 Eagle Street. If you are looking for our building the landmarks to look for are:

Aquila Café – located on the ground floor of our building, and we are directly opposite the Pig n Whistle.

The question ‘when should I use heat’ is commonly encountered in physiotherapy clinical practice. Heat should be used to help speed injury healing once the injury has completed the inflammatory phase. The inflammatory phase normally lasts up to 72 hours following injury or injury aggravation.

Ice treatment should always be used during the inflammatory phase of an injury. This occurs in the first 72 hours following injury or injury aggravation.

Yes. Please contact us to find out further details as each compensable body has different requirements.